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ProCare Wales

Principles and Objectives

Since the company was established in 2001 we have a proven record of working closely with local authorities and are well used to working within the remit of local principles and practices. As such, all of our community living schemes and residential services have been based on the following model:

  • Active Support
  • Person Centred Planning
  • Applied Behavioural Analysis
  • Importance of inter-personal relationships between staff and Service Users
  • Commitment to staff training and development (including bespoke training)
  • Provide Care and Support to enable each individual to lead fulfilled lives as members of their communities
  • Encouraging Service Users to take control of their lives, creating their own environment, social networks and relationships
  • Actively advocating or sourcing advocacy for individuals
  • Working collaboratively with health and social care professionals in order to ensure quality of care and service delivery
  • Commitment to All Wales People First Manifesto in relation to community presence, relationships, choice, competence, dignity and respect
  • Ensuring that confidentiality is never breached

Procare has a history of striving for excellence and building our reputation on quality rather than price. We continue to make risk assessed / best interest reductions on support hours in a way that is timely and meaningful for the service user, maximising their opportunities for autonomy and future growth.

As a result of the effort put into quality and continuous improvement, we have established a strong reputation amongst purchasers, our workforce and within the communities we serve.